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The experience with Whitestone staff, the project manager, the architect, and sub-contractors was enjoyable and transparent. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

Maintain a paper squares/calendar schedule, and a milepost timeline on all jobs, updated regularly, and bring it to all construction meetings. Blank copies are provided for you. We build custom homes, but in an organized way. The buyer makes 99% of their changes up front before the home starts allowing you to build the home as drawn rather than stopping to get the buyer to make changes during the process. The building process was highly organized.
Whitestone Custom Homes at Johnson Ranch
Tim Rice, the president of Whitestone Custom Homes, emphasizes that the goal of the homebuilder is not to be the biggest in the area, but the best. This is apparent in the level of design and detail that goes into each Whitestone home. We are committed to responding quickly to address any questions that you might have. The four main cornerstones of our business are integrity, quality, service, and value. We design each home to meet the individual needs of each client.
I asked to speak with the owner and the refuse to allow me his contact information. When you build a home, we understand that you are not only buying a product, but also a service. As an experienced custom home builder, Whitestone Custom Homes has the ability to control the quality of our workmanship to the highest standards. We employ only qualified personnel who are committed to upholding this high level of excellence. We strive to give the best possible service before, during, and after the construction process. We are an independently owned and operated, semi-custom, luxury homebuilder.
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If you have questions, read other homeowners’ reviews or our discussion forum for a second opinion. You can search for new homes and communities by city, state, major metropolitan areas or zip code. This is a general representation of proposed development, road locations, lot sizes and future developments.
The number 1 objective of the superintendent is to further production on started homes. You are successful if you have someone working on the jobsite daily, and if you move through the construction phases regularly. This includes site-prep and ordering utility and maintenance services. Their website is extremely user-friendly, organized in a unique way that anticipates homebuyers’ needs.
Typical Job Cost
Herb has a real passion for making Arlington a beautiful place to live and a deep appreciation for the community.
Tim Rice, a Texas homebuilder with over two decades of experience, founded Whitestone Custom Homes, Ltd. In San Antonio back in 1998.Tim saw a need in San Antonio for a local builder that provides luxury custom design and quality at a competitive price. We call our style "Practical Luxury"™. When you walk into one of our model homes, you immediately feel the Whitestone Custom Home difference. Our floorplans stand out from all the rest by providing unique design and custom architecture.
COMPANY
Renderings, designs and other depictions of amenities or other improvements are for purpose of illustration and are subject to change without notice. Whitestone takes personal responsibility for the quality of the results. Whitestone provided technical expertise and aesthetic sensibilities for all phases of the project resulting in complete satisfaction.

We have been extremely successful in the San Antonio and surrounding area market for over 25 years. We offer multiple communities with available lots for customers to build on, ready to purchase inventory homes, and a build on your own lot program. Whitestone Custom Homes in San Antonio, TX offers homebuyers a wide array of opportunities to own a beautifully made luxury home. The builder not only has move-in-ready homes, but also allows homebuyers to customize a ready-made plan on the lot of their choice or co-design their fully custom home completely from scratch. Whitestone Custom Homes is a local, hands-on builder who provides custom luxury design and quality at a competitive price. Attend a weekly construction meeting to provide detailed updates on all jobs.
Build with total peace of mind. From the top down this company has many issues. My Super never answers the phone, I have to send texts, hardly shows up to job site, and very unorganized. The President of the company will not communicate any concerns about issues and canceled a meeting with me at the job site itself. Many concerns for the sub contractors that come in a do ok work but not verified by the builder only to find out it was done incorrectly. Plumbing put in the wrong spot, foundation poured wrong, designer of house calculated ceilings wrong.

We provide a full design/build process with really flexible design options. Visit one of our 6 fully decorated model homes to turn your custom home dream into a reality. Our unique process can help you be in your new custom designed home in as short as 6 months from the day you walk into our model. You will be dealing with a proven, solid, stable San Antonio business with an A+ BBB rating.
As a matter of policy, BBB does not endorse any product, service or business. Monthly meeting with the Office Manager for construction loan draws. If needed assist in processing warranty claims, scheduling inspections and repairs, and obtaining homeowner sign-off. Whitestone Custom Homes is an exclusive builder in the gated enclave, La Creciente at Johnson Ranch featuring Cibolo Valley views and beautiful tree covered estate lots from 1/3 to 1/2 acre.

Be ready to report stage moves, explain delays, outline next steps for the upcoming week, and establish realistic date goals for buyer walks and construction completion. Conduct a minimum of customer meetings, under the parameters outlined in Whitestone's Agreement of Sale. Set accurate, up-front expectations for availability and response times for customer questions throughout the build. Perform to the communication expectations that you set. Partner with the Sales Counselor in your area to ensure timely updates and short turnaround for questions and concerns. Support each other, and stay on the same side.
The construction process is scheduled well in advance and closely monitored to ensure that it goes smoothly and on time. We help you enjoy the process of selecting all of the items within your house to give it your personal touch. Read homeowners reviews before hiring the Custom Home Builder to help with your project in San Antonio.

For instance, Whitestone has categorized their floor plans by size, so it’s much simpler for homebuyers to browse their designs. The community locator map shows exactly where Whitestone builds in the San Antonio area. Needs to review the security of your connection before proceeding. With nearly 100 floor plans to choose from ranging from 1,500 square feet to over 4,500 square feet, homebuyers are sure to find a plan that fits their unique lifestyle and needs. Having the option to customize one of their pre-made plans by adding bookcases, widening windows, and moving walls will make your home feel like it was made just for you without the price tag of a fully custom home. The San Antonio New Homes Directory is one of the most useful real estate sites on the Internet for finding new homes for sale in San Antonio by Whitestone Custom Homes.